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Is HBO Go In HD On Google's Chromecast?
By Swanni

Washington, D.C. (February 18, 2014) - Editor's Note: TV's Answer Man, aka Swanni, takes your questions regarding how to best use the latest products and services in TV technology. If you have a question about TV technology, ask TV's Answer Man by sending an e-mail to

Q. I just bought the Google Chromecast and I was excited to try HBO Go, but it's not in HD. How come? -- Steve, Cleveland.

Steve, first, for those not familiar with the Google Chromecast, the small dongle costs $35 and it can stream Internet video from your laptop or mobile device straight to your TV. The device now supports Netflix, HBO Go, Hulu Plus, Pandora, Google Play, YouTube and several other services. (And Google says more are coming soon.)

For information on how to install the Google Chromecast (it's pretty easy), click here.

Now to your question: HBO Go is available in high-def on the Chromecast. I have tested it and watched it several times on my Chromecast and the picture is definitely in HD, although its picture quality may be a smidge lower than what you would get from your cable or satellite provider.

So, why are you not seeing it in high-def?

My guess is that your Internet connection is not as fast as it should be. Both your mobile or laptop device and the Google Chromecast dongle must be connected to your wireless home network. That enables the Chromecast to 'cast' the video from your laptop or mobile to your TV. If that network is slow or has connection issues, it will affect your picture.

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I would suggest testing the speed of your Internet connection by going to The site will give you an approximate measurement of how fast your service is. If your download speed is at least 5.0 Mbps, you probably shouldn't have a problem with the Chromecast picture. If it's lower than that, it's likely the HBO Go picture will look more like standard-definition than High-Definition.

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Phillip Swann is president and publisher of He has been quoted in dozens of publications and broadcast outlets, including CNN, Fox News, Inside Edition, The New York Times, The Washington Post, The Chicago Tribune, The Financial Times, The Associated Press and The Hollywood Reporter. He can be reached at or at 703-505-3064.

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