Washington, D.C. (February 23, 2013) -
Editor's Note: TV's
Answer Man, aka Swanni, takes your questions regarding how to
best use the latest products and services in TV technology. If
you have a question about TV technology, ask TV's Answer Man by
sending an e-mail to
Q. I have a new TV and I really like it but it has a tendency to
turn off all by itself every night right around 8 p.m., right in
the middle of when I am watching something. This is annoying!
Any guesses? Do I need to bring it back? -- Kristen, Baltimore,
Kristen, there are two possible solutions to your problem and,
hopefully, your solution is the first one.
If your TV is going off by itself, it's quite possible that your
set's Sleep Timer has been activated, either by you or by
accident somehow. If you're not familiar with a TV Sleep Timer,
you can set it so your set will automatically go off in 30
minutes or perhaps an hour. This is a convenient feature for
people who like to have their TVs on to help them go to sleep.
So go to your TV's Menu (by hitting the Menu button) and select
the Sleep Timer feature. Then, see if the Sleep Timer has been
automatically set to go off at certain times of the day. If it
has, turn it to Off.
That might do the trick. But if your TV continues to go off for
no apparent reason, call your TV's customer support team to see
if they can offer any suggestions. If they can't, there could be
a problem with the set and that would lead you to solution
number two: returning it.
But if you have to return it, check to see if the TV is still
under warranty before bringing it back to the store or sending
it back to the online site where you bought it.