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How Do I Unsubscribe to Netflix?
By Swanni

Washington, D.C. (March 18, 2013) - Editor's Note: TV's Answer Man, aka Swanni, takes your questions regarding how to best use the latest products and services in TV technology. If you have a question about TV technology, ask TV's Answer Man by sending an e-mail to

Q. I am going to give the new Redbox Instant service a try, well, at least for a month during the free 1-month trial. So how do I cancel Netflix? I'm a little confused on their site. -- Sheryl, Culver City, California.

I receive this question in emails more than you would think because, in my view, Netflix actually makes it relatively easy to unsubscribe. Company officials have actually said if they make it convenient to unsubscribe, people are more likely to come back and sign up again. (By the way, I agree with that philosophy and I think it's helped Netflix maintain its subscriber growth during some difficult times.)


Now to the question at hand: How do you unsubscribe from Netflix?

If you have the streaming plan, you go to and click on the Your Account button. Then, under the Your Streaming Plan button, click on Cancel Streaming Plan.

If you want to cancel your DVD/Blu-ray plan, click on Your DVD Plan and then select the Cancel Your DVD Plan link. To stop DVD shipments immediately, click the "Stop Shipping DVDs to me as of today box." Then click the 'Cancel DVD Plan' button to cancel your DVD account.

Once you've finished these steps, your account will close at the end of your billing period; there are no partial month refunds. And if you have a DVD plan, you must return all discs to Netflix within seven days of closing your account.

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