TV Answer Man How
Do I Unsubscribe to Netflix?
By Swanni Follow @SwanniOnTV
Washington, D.C. (March 18, 2013) -
Editor's Note: TV's
Answer Man, aka Swanni, takes your questions regarding how to
best use the latest products and services in TV technology. If
you have a question about TV technology, ask TV's Answer Man by
sending an e-mail to
swann@tvpredictions.com
Q. I am going to
give the new Redbox Instant service a try, well, at least for a
month during the free 1-month trial. So how do I cancel Netflix?
I'm a little confused on their site. -- Sheryl, Culver City,
California.
I receive this question in emails more than you would think
because, in my view, Netflix actually makes it relatively easy
to unsubscribe. Company officials have actually said if they
make it convenient to unsubscribe, people are more likely to
come back and sign up again. (By the way, I agree with that
philosophy and I think it's helped Netflix maintain its
subscriber growth during some difficult times.)
Now to the question
at hand: How do you unsubscribe from
Netflix?
If you have the streaming plan, you go
to Netflix.com and click on the Your
Account button. Then, under the Your
Streaming Plan button, click on Cancel
Streaming Plan.
If you want to cancel your DVD/Blu-ray
plan, click on Your DVD Plan and then
select the Cancel Your DVD Plan link. To
stop DVD shipments immediately, click
the "Stop Shipping DVDs to me as of
today box." Then click the 'Cancel DVD
Plan' button to cancel your DVD account.
Once you've finished these steps, your
account will close at the end of your
billing period; there are no partial
month refunds. And if you have a DVD
plan, you must return all discs to
Netflix within seven days of closing
your account.
See More Answers
from the TV Answer Man!
