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Commentary
DIRECTV, It's NOT the Economy,
Stupid!
By Swanni
Washington, D.C. (September 16,
2011) -- DIRECTV CFO Patrick
Doyle yesterday told a financial conference that his company's
recent historic sub growth decline can be blamed on the sluggish
economy.
Speaking before the Bank of America/Merrill Lynch Media
Conference in New York, Doyle said last quarter's
net gain of just 26,000
subscribers, the lowest quarterly gain in DIRECTV history, was
the result of some consumers no longer being able to pay for
subscription TV service.
Deadline.com quotes Doyle commenting on the company's churn rate
as saying, "We hope they're not gone forever (but) we're not
seeing the type of demand that we'd like to see (for high-priced
Pay-Per-View and other events.")
Come on, Doyle, you've been facing economic problems for a few
years now like everyone else -- and we're now supposed to
believe that it's suddenly the reason behind your poor
subscription efforts. Prior to this year, you continued to
generate new subs as if nothing had changed. So why did the
economy suddenly become an issue?
The answer is that Doyle's comments are a smokescreen to hide
the real reason why DIRECTV is now having trouble getting new
subs and keeping old ones.
The real reason: The satcaster has made one stupid mistake after
another over the last few years, first putting a large bet on 3D
TV and second deciding it wasn't necessary to have more basic
cable channels in HD, such as BBC America, National Geographic
Wild, E!, AMC and a couple dozen more. (Interestingly, DIRECTV
finally added AMC HD shortly after that last disappointing
financial report.)
DIRECTV has ignored the wishes of its biggest audience --
high-def viewers who represent a significant majority of its
subscription base. Instead of giving them what they wanted --
more basic cable channels In HD -- DIRECTV decided to add four
3D TV channels although there was little evidence that anyone
wanted them.
So how did that 3D TV decision work out? Let's listen to Doyle,
as quoted by Deadline.com:
""It hasn't really caught fire for us," Doyle said of 3D TV.
Well, that's great, isn't it. For two years, DIRECTV has
invested in something that "hasn't caught fire" over something
(more HD channels) that it knows would please its customers.
Is there any wonder now why DIRECTV subscriptions are going
south?
Phillip Swann is president and publisher
of TVPredictions.com. He has been quoted in dozens of publications
and broadcast outlets, including CNN, Fox News, Inside Edition, The
New York Times, The Washington Post, The Chicago Tribune, The
Financial Times, The Associated Press and The Hollywood Reporter. He
can be reached at swann@tvpredictions.com
or at 703-505-3064.
Click TVPredictions.com to read more news and features on TV
technology.
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