Washington, D.C.
(January 18, 2007)
-- Many Time Warner Cable subscribers in North Carolina
can't watch HDTV now because the cable op has run out of
high-def tuner boxes.
That's according to an article posted by WRAL.com, the web site of the local TV station.
The site says an estimated 300 customers are currently affected. Thanks to booming sales of HDTVs during the holidays, Time Warner says the demand for the HD set-tops has simply exceeded supply.
"We have a short wait-list for customers who want one, and we are trying our best to fill that demand as best we can," Brad Phillips, vice president of public affairs for Time Warner Cable, told WRAL.
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The HD set-top shortage is likely impacting other cable and satellite operators around the nation. Sales of high-def sets during the holidays was higher than expected.
"I can't count how many (HDTVs) I've sold. There's been so many, you can't keep up with them," Justin Summers, a salesperson at Garner TV and Appliances in Raleigh, N.C., told WRAL.
Without a cable or satellite HD tuner, a high-def owner would need to install an off-air antenna to get local HDTV signals. However, some high-def sets do not have tuners inside, which would make the antenna option moot.
Time Warner says the demand for HD boxes has increased more than 100 percent in the last year. The cable operator hopes to catch with outstanding requests in three to four weeks.
That's according to an article posted by WRAL.com, the web site of the local TV station.
The site says an estimated 300 customers are currently affected. Thanks to booming sales of HDTVs during the holidays, Time Warner says the demand for the HD set-tops has simply exceeded supply.
"We have a short wait-list for customers who want one, and we are trying our best to fill that demand as best we can," Brad Phillips, vice president of public affairs for Time Warner Cable, told WRAL.
____________________________________________
____________________________________________
The HD set-top shortage is likely impacting other cable and satellite operators around the nation. Sales of high-def sets during the holidays was higher than expected.
"I can't count how many (HDTVs) I've sold. There's been so many, you can't keep up with them," Justin Summers, a salesperson at Garner TV and Appliances in Raleigh, N.C., told WRAL.
Without a cable or satellite HD tuner, a high-def owner would need to install an off-air antenna to get local HDTV signals. However, some high-def sets do not have tuners inside, which would make the antenna option moot.
Time Warner says the demand for HD boxes has increased more than 100 percent in the last year. The cable operator hopes to catch with outstanding requests in three to four weeks.