News Digest
Wal-Mart to Offer Home Installation For HDTVs
TVPredictions.com
Washington, D.C. (October 23,
2009) --
Many consumers have been tempted to buy their favorite HDTV or
Home Theater component at Wal-Mart because of the retailer's
discounted prices.
However, unlike big electronic chains such as Best Buy, Wal-Mart
has not offered a home installation service, which has been a
drawback, particularly for customers who are not tech savvy.
But that is all changing now with Wal-Mart announcing that it's
offering a installation service in partnership with the NEW
Customer Service Companies Inc. The service will be available at
all Wal-Mart stories in time for the holiday season, Reuters
reports.
According
to the news service, consumers can buy
installation plans ranging from $99 to
$399, which should cover the
installation of a high-def set and/or a
Home Theater.
The service
also includes a consultation and tutorial after the installation
is finished.
Best Buy said it was not concerned by Wal-Mart decision,
however, because its installation service called the Geek Squad
is done in-house.
"Geek Squad helps people with
their PCs, TVs and other tech gear no matter where they bought
their devices, so Wal-Mart customers can feel confident they can
still depend on Geek Squad for tech support," Best Buy
spokeswoman Paula Baldwin told Reuters.