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Wal-Mart: HDTV Is Too Complicated
The retailer is running a radio campaign suggesting that "big box" retailers are confusing consumers.
By Phillip Swann

Washington, D.C. (December 12, 2006) -- A man walks into a large electronics store and asks to see a High-Definition TV. The salesman, speaking with a slight accent, tells him that they have sets of all sizes, models and brands.

The customer is confused and says he doesn't know where to start.

"Wal-Mart only has the most popular HDTVs with prices lower than anywhere else," he laments.

The fictional (although real-sounding) encounter is the centerpiece of a new Wal-Mart radio campaign that's now playing on ESPN Radio and other national outlets.

The discount retailer is attempting this holiday season to carve out a niche in the growing HDTV category, dropping prices on select sets by $200-300 more than most electronics stores.

However, the radio campaign demonstrates that Wal-Mart also believes that it can exploit the perception that some "big box" retailers tend to be too tekkie for the average consumer.

A Frank Magid Associates study recently found that many Americans believe that HDTV is too complicated and confusing. Wal-Mart says it can simplify the HDTV buying process by offering fewer sets rather than more.

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Phillip Swann is president and publisher of TVPredictions.com. He has been quoted in dozens of publications and broadcast outlets, including CNN, Fox News, Inside Edition, The New York Times, The Washington Post, The Chicago Tribune, The Financial Times, The Associated Press and The Hollywood Reporter. He can be reached at swann@tvpredictions.com or at 703-505-3064.

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